Booking Terms & Conditions
1. Minimum stay / Check-In days are as follows:
2 nights minimum stay
We like to be as flexible as possible on check-in days so if you have a specific day or duration that you’d like to book, then please contact us to enquire (subject to season & availability).
2. Bookings and Payment
We currently operate a manual booking system so please contact us by phone or email and we will be able to advise you on availability and payment. We will then send you an email confirming your booking details together with our terms and conditions.
The Contract of Hire for your booking is not effective until we have received your deposit and a signed acceptance of our terms and conditions (an email will suffice). A deposit of one third is due when booking, and the balance becomes payable 8 weeks before arrival.
Provisional booking dates will only be reserved for a period of 5 days without receipt of the suitable payment. If payment is not made within 5 days your booking will be cancelled.
Payments can be made via BACS (banks automated clearing system), Paypal or Cheque.
Where a deposit has been paid, the remaining balance must be paid in full 8 weeks in advance of your check-in date. Non payment of the balance, on or before the due date, shall be construed as a cancellation by the Hirer.
3. Hirer’s Obligation
The Hirer agrees:
To pay for any breakages, losses or damage to the property. To take all reasonable and proper care of the property and leave it in a clean and tidy condition at the end of your stay.
The Hirer is responsible for any additional cleaning costs incurred as a result of not leaving the property clean.
To permit us reasonable access to the property to carry out any urgent maintenance.
Not to share the property except with persons nominated when booking. The maximum number of persons allowed at each property is 2 persons.
Your confirmed booking constitutes a contract which makes you liable for full rental. However we will do what we can to re-let the property. If we are successful we will refund any payment you have made less an administrative charge of £40. If we are unable to re-let the property, you will remain liable for the balance of the rental, and your deposit will be retained by us.
We therefore suggest you insure yourself against cancellation.
If you need to cancel the booking please advise us IMMEDIATELY by telephone or e-mail. Upon receipt of your written confirmation we will do our best to obtain a replacement letting. If such a replacement is obtained, will then refund you (less the deposit) any monies paid. If we are unable to re-let then we shall be entitled to retain all payments already made.
Transfer booking – if you wish you can transfer your balance to a new booking if you cancel your booking at least 8 weeks prior to your holiday and re-book before your original holiday start date.
Insurance - We recommend that you take out cancellation cover holiday insurance.
5. Arrival and Departure Times
Earliest check in is 3:00 pm and latest check in is 8.00pm on the day of arrival. We kindly ask that you check out by 11.00am on the day of departure.
We may be able to offer some flexibility to these times by prior agreement.
6. Non-Availability of Property
If, for any reason beyond our control, the property becomes unavailable for hire on the dates booked, all rent paid in advance will be refunded in full.
Apologies, we do not allow persons under the age of 18 years to stay at The Fold or The Hut. Therefore no children allowed.
Apologies but no pets allowed.
9. Your Safety
We make every reasonable effort to draw to your attention any possible safety hazards in the property. However, it is also your responsibility, on arrival, to inspect the property and grounds and note any possible hazards. Check the layout of the property so that in an emergency you can vacate quickly and easily. Please read and follow any warning / hazard / restriction notices that we have placed in the property and around the grounds.
The fields surrounding the property are free for you to enjoy and explore. Please be aware of our boundaries at Bagwyllydiart Farm, avoiding trespass onto neighbouring land. Please keep field gates closed.
Smoking is NOT permitted in or immediately outside The Fold or The Hut.
11. Bed Linen/Towels
All bed linen is provided and beds are made ready for your arrival.
Bath, hand towels, and tea towels are also provided.
Beds in both The Fold and The Hut are double, and unfortunately cannot be separated into singles.
Two car parking spaces (per property) are provided at the front of Bagwyllydiart Farmhouse. It is then a short walk to The Fold or The Hut.
13. Maximum Numbers
Please note that only the number of persons specified on your booking confirmation may occupy the property.
14. Concerns during your stay
We make every effort to ensure you have an enjoyable and memorable stay with us. However, if you have cause for concern about any aspect of your stay we would appreciate you letting us know as soon as possible so that we can take action to resolve the issue.
We reserve the right to change advertised prices of retreat stays from time to time. In the unlikely event that a mistake has been made in pricing your stay, we also reserve the right to correct any error in both advertised and confirmed prices.
16. Special Requirements
If you have any special requests (for example dietary requirements for breakfasts), please let us know at the time of booking and we will do our best to accommodate.
*Please note any further information regarding your stay will be detailed on the booking form